Frequently Asked Questions (FAQ'S)

Question: How do I contact you with questions, problems, or concerns?

Answer: Go to the Contact Us page and complete the form. We will reply as soon as possible via email.

Question: Are there any discounts offered for volume purchases?

Answer: No, there are no volume purchase discounts.

Question: Is there a money-back guarantee?

Answer: If you are not completely satisfied with your fine art print(s), we offer a 30-day money-back guarantee, less a 20% restocking fee. You are responsible for return shipping cost. See the Money-Back Guarantee/Return Policy page for further details.

Question: What print sizes are available?

Answer: At this time, we only offer 24” x 36” fine art prints

Question: Do you offer framed prints for sale?

Answer: No. We only sell the fine art prints. Framing and mounting are personal preferences and there are too many possibilities for us to accommodate them all.

Question: Is glass necessary when framing?

Answer: No. You can frame the print without glass. However, glass does help protect the print and give it a more refined gallery-quality appearance. We recommend "museum-quality" glass because it reduces glare and reflection. Ordinary glass over the framed print will reflect light and room images that can distract from the presentation and viewing of your fine art framed print.

Question: What methods of payment are accepted?

Answer: We accept credit or debit cards as shown during checkout. No other forms of payment are accepted.

Question: What happens if my shipment is lost, and I never receive it?

Answer: All prints are shipped using a shipping method that can be tracked, normally United Parcel Service. If UPS confirms that the shipment is lost, we will ship a replacement print(s) to you at no additional charge.